Model Pelayanan Pastoral Hybrid Berbasis Zoom dan Visitasi bagi Jemaat Berketerbatasan Mobilitas A Hybrid Pastoral Ministry Model Utilizing Zoom and Home Visitation for Congregants with Mobility Limitations Section Articles
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Abstract
This Community Service Program aimed to develop a hybrid pastoral ministry model through the integration of online ministry based on Zoom Meeting, targeted pastoral visitation, and social care services for congregants with mobility limitations at Gereja Bethel Tabernakel Kristus Alfa Omega Semarang. The program was implemented over a 13-week period from August to October 2022 involving 23 families experiencing mobility limitations that prevented them from regularly attending in-person worship services. The implementation methods included participant identification, assistance in the use of digital media, weekly worship services and pastoral mentoring through Zoom, pastoral visitation, and the provision of food assistance and multivitamins on a monthly basis. Data were collected through participatory observation, semi-structured interviews, and attendance monitoring throughout the program. The findings demonstrated that the hybrid ministry model significantly increased participant engagement, beginning with only seven participants and eventually reaching an average weekly attendance of seventeen participants. In addition, the program strengthened pastoral communication among congregants, families, and the church, while also establishing continuity of pastoral care for participants with long-term physical limitations. This initiative produced an adaptive and contextual hybrid pastoral ministry model for church ministry in the digital era.
Kegiatan Pengabdian kepada Masyarakat ini bertujuan mengembangkan model pelayanan pastoral hybrid melalui integrasi pelayanan daring berbasis Zoom Meeting, visitasi pastoral terarah, dan pelayanan sosial bagi jemaat dengan keterbatasan mobilitas di Gereja Bethel Tabernakel Kristus Alfa Omega Semarang. Program dilaksanakan selama 13 minggu pada Agustus–Oktober 2022 terhadap 23 keluarga yang mengalami keterbatasan mobilitas untuk mengikuti ibadah tatap muka secara rutin. Metode pelaksanaan meliputi identifikasi peserta, pendampingan penggunaan media digital, ibadah dan pendampingan pastoral mingguan melalui Zoom, visitasi pastoral, serta pemberian bantuan sembako dan multivitamin setiap bulan. Pengumpulan data dilakukan melalui observasi partisipatif, wawancara semi terstruktur, dan monitoring kehadiran peserta selama program berlangsung. Hasil kegiatan menunjukkan bahwa model hybrid ministry mampu meningkatkan keterlibatan peserta, bermula dari hanya 7 peserta yang menghadiri hingga akhirnya rata-rata kehadiran tiap minggunya adalah 17 peserta, memperkuat komunikasi pastoral antara jemaat, keluarga, dan gereja, serta membangun kontinuitas pendampingan bagi peserta dengan keterbatasan fisik jangka panjang. Kegiatan ini menghasilkan model pelayanan pastoral hybrid yang adaptif dan kontekstual bagi pelayanan gereja di era digital.
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